This policy explains how Beijing Restaurant Horsell (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website, contact us, or place a booking or order with us. We are committed to protecting your privacy and handling your data in line with the UK GDPR and the Data Protection Act 2018.
Who we are
Beijing Restaurant Horsell is the data controller responsible for your personal information. You can reach us at:
- 95–99 High Street, Horsell, Woking GU21 4SY
- Phone: 01483 768788
What information we collect
We may collect and process the following:
Information you give us
- Your name and phone number when you contact us or make a booking.
- Booking or order details, including any dietary or allergen requirements.
- Any other information you choose to include in a message to us.
Information we collect automatically
- Basic technical data such as your IP address, browser type, device information and the pages you view, collected through cookies and similar technologies.
We do not take card payments directly through this website. If you order online, your payment is handled by our third-party ordering provider, and card details are entered on their secure system, not ours.
How we use your information
- To take and fulfil your bookings and orders.
- To respond to your enquiries and provide customer service.
- To operate, maintain and improve our website.
- To meet our legal and regulatory obligations.
- Where you have given consent, to send you occasional news or offers — you can opt out at any time.
Our legal bases
Under the UK GDPR we rely on the following legal bases:
- Contract — to fulfil a booking or order you have requested.
- Legitimate interests — to run our business and improve our service, in a way that does not override your rights.
- Consent — for optional marketing and non-essential cookies.
- Legal obligation — where the law requires us to keep or disclose information.
Analytics
Our website does not use tracking cookies. To understand how the site is used, our analytics provider stores a small amount of information in your browser’s local storage instead. You can clear this at any time through your browser settings.
We use PostHog to measure and improve the site. It stores a random identifier in your browser’s local storage (not cookies) and collects usage data such as pages viewed, links and buttons clicked, and basic device and approximate location information, and it may record anonymised session replays of how visitors move through the site (with form inputs masked). We do not use it to identify you personally. PostHog processes this data on our behalf as our analytics provider; see posthog.com/privacy.
Who we share your information with
We do not sell your personal information. We may share it with trusted service providers who help us run our business, for example:
- Our online ordering and reservation provider.
- Payment processors used to take online payments.
- Website hosting and analytics providers.
These providers only process your data on our instructions, and we may also disclose information where required to do so by law.
How long we keep it
We keep personal information only for as long as necessary for the purposes set out above, or as required to meet legal, accounting or reporting obligations, after which it is securely deleted.
Your rights
Under UK data protection law you have the right to:
- Access the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information in certain circumstances.
- Object to, or ask us to restrict, our processing of your information.
- Request a copy of certain data in a portable format.
- Withdraw consent at any time where we rely on consent.
To exercise any of these rights, please contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
Children
Our website is not directed at children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact us
If you have any questions about this policy or how we handle your information, please contact us by phone on 01483 768788 or by post at 95–99 High Street, Horsell, Woking GU21 4SY.